What this service may include
A flood restoration plan may include safety assessment, water removal, disposal of unsalvageable materials, cleaning and disinfection where appropriate, drying, moisture checks and reconstruction of damaged areas. Services vary by flood source and local conditions.
- Floodwater removal and cleanup
- Removal of damaged porous materials
- Cleaning and drying
- Repairs and reconstruction
Safety first
Avoid contact with floodwater where possible. Do not enter buildings with possible structural or electrical hazards, and do not use household equipment in wet areas unless it is safe to do so. Follow local emergency instructions.
What to ask a restoration provider
- Do you handle this specific type of property damage in my location?
- What steps are needed first, and what is included in the written scope?
- Are you appropriately licensed, insured and trained for the work required?
- How will you document the work, timing, costs and any change orders?
Insurance and documentation
Consider documenting visible damage from a safe location and keeping relevant receipts and communications. Coverage varies by policy and circumstances; contact your insurer for guidance about your specific claim.
If there is immediate danger, leave the affected area and contact local emergency services or the appropriate utility. This page is general information, not a safety assessment or professional diagnosis.