What this service may include
Water damage response may involve locating the source, water extraction, drying, dehumidification, moisture monitoring, cleaning and repair. The right approach depends on the source of water, how long materials have been wet, and the property conditions.
- Water damage cleanup
- Water extraction and structural drying
- Moisture inspection and monitoring
- Repairs to affected drywall, flooring and finishes
Safety first
Shut off the water source if it is safe; avoid electrical hazards and standing water near outlets; document visible damage; and contact an appropriately qualified professional. Do not enter areas where ceilings, floors or electrical systems may be unsafe.
What to ask a restoration provider
- Do you handle this specific type of property damage in my location?
- What steps are needed first, and what is included in the written scope?
- Are you appropriately licensed, insured and trained for the work required?
- How will you document the work, timing, costs and any change orders?
Insurance and documentation
Consider documenting visible damage from a safe location and keeping relevant receipts and communications. Coverage varies by policy and circumstances; contact your insurer for guidance about your specific claim.
